“The Travelers’ Choice Awards recognize the best in tourism and hospitality, according to those who matter most: your guests. Ranking among the Travelers’ Choice winners is always tough — but never more so than this year as we emerge from the pandemic. Whether it's using new technology, implementing safety measures, or hiring outstanding staff, I’m impressed by the steps you've taken to meet travelers' new demands. You've adapted brilliantly in the face of adversity."

May 2022

The Travelers’ Choice Best of the Best Award is our highest honor in the Category: Romance - Caribbean. Every year, we comb through reviews and ratings from travelers across the globe to identify the very best hotels on Tripadvisor.

In this particularly challenging year, Sugar Cane Club Hotel & Spa stood out to travelers by providing incredible service and experiences despite unprecedented circumstances. Thank you, and congratulations again on your well-deserved win.

May 2021

Congratulations Team!!

The Traveller Review Award recognises Sugar Cane Club's efforts to offer outstanding hospitality in spite of all of last year’s challenges. That hard work helped our guests make the most of the trips they were able to take. The exceptional review scores earned shows how much our guests appreciated the Sugar Cane Club experience.

January 2021

Congratulations Team!!

The Sugar Cane Club Hotel & Spa has been recognized as a 2020 Travelers’ Choice Best of the Best award winner. Based on a full year of Tripadvisor reviews, prior to any changes caused by the pandemic, award winners exemplify travelers’ ultimate favorite, top 1% of hospitality businesses around the globe.

Having earned a Certificate of Excellence every year for the past five years, we’re pleased to announce that Sugar Cane Club Hotel & Spa has qualified for the Certificate of Excellence Hall of Fame on Trip Advisor.

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

 The staff at Sugar Cane Club and Spa work hard to ensure every guest has an experience they will never forget so we are truly honoured by this award.

Sugar Cane Club Hotel & Spa is delighted to announce that it has received a British Airways Customer Excellence Award for 2018. This award comes from unbiased customer reviews and is designed to showcase the hotels that make their guests the happiest. 

Sugar Cane Club Hotel & Spa received an overall score of 9.1/10.

British Airways Holidays is one of the UK’s leading tour operators. As part of its commitment to providing high-quality holidays, British Airways uses customer feedback to find its top-rated hotels. British Airways Holidays works with Reevoo, an independent and impartial third-party company, to collect reviews from their customers. Reviews are only collected from genuine British Airways Holidays customers, who are asked to score hotels based on location, service, cleanliness, and sleep quality. Participants also give the hotel an overall score out of ten. Find out more about Reevoo at ba.com/reevoo.

Sugar Cane Club Hotel & Spa has been awarded the TripAdvisor Certificate of Excellence for five consecutive years, and has been inducted into the TripAdvisor ‘Hall of Fame’ on the World’s Largest Travel Website.

The Certificate of Excellence award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on TripAdvisor. Winners continually deliver a superior customer experience as rated by guests to the hotel.

Sugar Cane Club Hotel & Spa has been awarded the TripAdvisor Certificate of Excellence for five consecutive years, and has been inducted into the TripAdvisor ‘Hall of Fame’ on the World’s Largest Travel Website.

The Certificate of Excellence award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on TripAdvisor. Winners continually deliver a superior customer experience as rated by guests to the hotel.

May 2018

Sugar Cane Club Hotel & Spa is a recipient of the British Airways Holidays’ Customer Excellence Award. Scoring an impressive 9 out of 10, the adults-only boutique hotel has been ranked among the top-reviewed of more than 12,000 hotels worldwide.

The criteria for this award is based on genuine reviews collected from British Airways Holidays’ customers who are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as giving an overall quality score. This analysis was conducted by Reevoo, an independent and impartial third-party company.

March 2018

• 2010 Gold Award
• 2011 Silver Award
• 2012 Bronze Award
• 2014 Bronze Award
• 2015 Silver Award
• 2016 Gold Award
• 2017 Bronze Award